Shipping and Return Policy
Shipping and Return Policy
At Loved by Nature LLC, we strive to provide you with exceptional products and a seamless shopping experience. Please review our shipping and return policy below for important information regarding shipping times and the return process.
Shipping Policy:
- Delivery Time: Please allow 2-5 business days for your order to be processed and shipped. Once your product has been shipped, you will receive a notification email containing the tracking number, enabling you to monitor the progress of your shipment.
- Shipping Methods: We utilize reliable shipping carriers to ensure the safe and timely delivery of your order. The shipping method will be determined based on the size, weight, and destination of your package.
- Shipping Charges: Shipping charges will be calculated and displayed during the checkout process. The cost will depend on the shipping method chosen and the destination of your package.
Return Policy:
- Satisfaction Guarantee: We want you to be fully satisfied with your purchase from us. If, for any reason, you are not happy with your products, you can return it within 10 days for a full refund of the purchased price.
- Eligibility: To be eligible for a return returns must be initiated within 10 days of receiving your order.
- Return Authorization: To initiate a return, please fill out the return authorization form below. This form helps us process your return efficiently and provides us with the necessary information to assist you promptly.
- Return Shipping: You are responsible for the return shipping costs unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of your item.
- Refund Process: Once we receive and inspect your returned item, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow 5-7 days for the refund to reflect in your account.
- Non-Refundable Items: Please note that certain items, such as used or opened products, may not be eligible for a refund. “This excludes products that are included in the “Risk free guarantee”. If you have any questions about the eligibility of an item, please contact our customer support team before initiating the return.
Please ensure to carefully read and understand our shipping and return policy before placing your order. By proceeding with your purchase, you acknowledge and agree to comply with the terms and conditions outlined in this policy.
If you have any questions or need further assistance regarding our shipping and return policy, please contact our customer support team by filling out the form below.
Thank you for choosing Beloved Organics. We appreciate your business and look forward to serving you.